Insights

Managed print services: cutting printing costs in a busy office

Printers cause more help desk calls than almost any other device. A managed print approach brings costs, supplies and security under control.

IT Support

Topic

6 min

Reading time

29 Sept 2026

Published

In this article

  • Start with an audit
  • Consolidate the fleet
  • What a managed print plan includes
  • Print security
  • Reducing waste
  • Our approach
Managed print services: cutting printing costs in a busy office

Key takeaways

  • Most offices don't know what printing actually costs them
  • Fewer, better multifunction devices cut cost and support calls
  • Automatic toner ordering prevents downtime
  • Secure release printing protects confidential documents

Printing looks cheap until you add it up: several printer models, different toner cartridges, service call-outs, paper waste and the time staff spend fixing jams. Managed print services bring all of this into one plan with predictable costs.

Start with an audit

A print audit records every printer, how much each one prints, what supplies it uses and how often it fails. Most offices discover they have more devices than they need, some barely used and others overloaded. That information is the basis for a better setup.

Consolidate the fleet

Replacing a mix of desktop printers with a smaller number of well-placed multifunction devices usually lowers cost per page and simplifies support. Staff print, scan and copy from one device, and IT manages fewer drivers and models.

What a managed print plan includes

A typical plan covers:

  • Supply of devices, or management of your existing ones
  • Automatic toner ordering based on remote meter readings
  • Preventive maintenance and repairs
  • Cost-per-page billing with clear monthly reports
  • Driver deployment and scan-to-email or scan-to-folder setup
  • Secure release printing with PIN or card

Print security

Printers store documents, connect to the network and are often forgotten in security reviews. Keep firmware updated, change default admin passwords, disable unused services and use secure release so confidential documents are only printed when the owner is standing at the device.

Reducing waste

Default double-sided and mono printing, quotas for heavy users and encouraging scan-to-folder instead of photocopying all reduce paper and toner use. Monthly reports show which departments print most, which helps managers change habits.

Our approach

We audit your current printing, recommend the right devices and take over supplies and maintenance, so printing simply works and appears as one predictable line on your IT budget.

Frequently asked questions

  • No. Managed print can start with your existing devices and replace them only when it makes financial sense.

  • It combines toner, parts and service into a set price per mono or colour page, billed from meter readings.

  • Yes. Most modern multifunction devices support secure mobile printing.

  • Yes. Scan-to-email, scan-to-folder and scan-to-cloud can all be configured.

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