Insights

Using Macs in business: management, security and support

More teams want MacBooks and iMacs. Here's how to manage, secure and support Apple devices alongside Windows.

IT Support

Topic

6 min

Reading time

28 Aug 2026

Published

In this article

  • Zero-touch deployment
  • Security essentials
  • Working alongside Windows
  • Repairs and lifecycle
  • Our support
Using Macs in business: management, security and support

Key takeaways

  • Macs need the same management as Windows devices
  • Apple Business Manager enables zero-touch setup
  • FileVault and endpoint protection should be standard
  • Mixed fleets work well with Microsoft 365 or Google Workspace

MacBooks and iMacs are popular with design, marketing and leadership teams, and increasingly across whole companies. They work well in business, but only if they are managed with the same care as Windows computers.

Zero-touch deployment

With Apple Business Manager and a device management platform, new Macs can ship directly to staff. When the user signs in for the first time, the Mac enrols automatically, applies company settings and installs the right apps. IT doesn't have to touch each device.

Security essentials

Every company Mac should have:

  • FileVault full-disk encryption enabled
  • Endpoint protection that reports centrally
  • Automatic macOS and app updates
  • Firewall enabled and screen lock enforced
  • Standard user accounts rather than admin for daily work
  • Remote lock and wipe through device management

Working alongside Windows

Microsoft 365, Google Workspace, Teams and Zoom all run well on macOS, so mixed fleets are common. Check line-of-business applications early: some accounting or industry-specific software is Windows only and may need a virtual desktop or cloud version.

Repairs and lifecycle

Apple devices are reliable, but batteries, keyboards and screens still need service. Plan a replacement cycle of around four to five years, and use device management to wipe and reassign Macs when staff leave.

Our support

We set up Apple Business Manager, device management and security for Macs, and support them alongside your Windows devices from one help desk.

Frequently asked questions

  • Yes. Business Macs should run managed endpoint protection like any other device.

  • Modern setups use cloud identity such as Microsoft Entra ID or Google instead of traditional domain joining.

  • Yes, including diagnostics, upgrades where possible and coordinated warranty repairs.

  • Yes, and we can enrol them in device management before delivery.

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